Privacy Policy

MiniModelz is an online retail store based in Pakistan, specialising in quality kids' clothing. We are committed to maintaining the trust of our customers and handling all personal information responsibly and in accordance with applicable Pakistani law.

This Privacy Policy is prepared in line with the following laws and regulations:

• Article 14 of the Constitution of the Islamic Republic of Pakistan, 1973, which recognises privacy as a fundamental right.
• Prevention of Electronic Crimes Act, 2016 (PECA), as amended by the Prevention of Electronic Crimes (Amendment) Act, 2025.
• Electronic Transactions Ordinance, 2002 (ETO), which governs electronic agreements and records.
• Personal Data Protection Bill, 2023 (PDPB), a Cabinet-approved draft law whose best-practice principles we voluntarily align with.

MiniModelz reserves the right to update this policy at any time as the legal landscape in Pakistan evolves. Continued use of our website or services after any update constitutes acceptance of the revised policy.

We collect only the information necessary to provide our services:

• Full name
• Phone number
• Email address
• Delivery address
• Order history and product preferences
• Device and browsing data (via cookies and analytics tools)

Information is collected when you register, place an order, contact us for support, or interact with our website.

We use the information we collect for the following purposes:

• Processing and fulfilling your orders, including packaging and delivery coordination.
• Communicating with you about your order status, updates, and support requests.
• Improving our products, services, and website experience.
• Complying with our obligations under applicable Pakistani law.
• Sending marketing communications, strictly in accordance with Section 7 of this Policy and only where you have given consent.

MiniModelz will not use your information for any purpose beyond what is described in this Policy without first obtaining your consent.

MiniModelz does not sell, rent, or trade your personal information to any third party for commercial purposes.

Beyond order fulfilment, we may also use your information in the following ways:

• Customer Reviews. We may display your review or feedback on our website or social media to demonstrate authenticity. Your identity will not be fully disclosed; only a first name or anonymised reference may appear alongside your review.
• Internal Operations. We may use your information internally to analyse purchasing patterns, improve product selection, and enhance your overall shopping experience.
• Marketing. With your consent (as described in Section 7), we may use your information to send you personalised promotions, offers, and updates relevant to your interests.

Your information may additionally be shared with third parties only in the following limited circumstances:

• Courier and logistics partners (e.g., Leopards, PostEx), solely for delivery completion.
• Payment processors, for COD reconciliation or digital payment processing.
• Regulatory or law enforcement authorities, only where disclosure is required by a valid legal obligation or court order under Pakistani law.

Any third party that receives your data is required to keep it confidential and is prohibited from using it for any other purpose. MiniModelz is not responsible for the independent data handling practices of third-party service providers once information is shared for the purpose stated above.

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage over the internet is entirely secure. MiniModelz provides these measures on a best-efforts basis and cannot guarantee absolute security.

By using our website and services, you acknowledge and accept the inherent risks associated with transmitting information over the internet.

With your explicit consent, MiniModelz may use your name, phone number, and/or email address to send you:

• New arrivals, seasonal collections, and product launches.
• Exclusive discounts, promotional offers, and sale announcements.
• Store news, restocks, and order-related updates.

Withdrawing Your Consent

You may opt out of marketing messages at any time by:

• Replying STOP to any SMS we send.
• Clicking the Unsubscribe link in any marketing email.
• Emailing us at contact@minimodelz.com with the subject line "Unsubscribe."

We will action your opt-out within 5 business days. Opting out applies to marketing communications only and does not affect transactional messages related to your active orders.

Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors interact with our site. By continuing to use our website, you consent to the use of cookies as described here. You may disable cookies in your browser settings; however, some parts of the website may not function as intended if you do so.

We retain your personal data for as long as is necessary to fulfil the purposes outlined in this Policy, including for order fulfilment, dispute resolution, and compliance with applicable legal obligations. MiniModelz determines retention periods at its discretion, subject to law.

Customers may contact us to:

• Request access to the personal information we hold about them.
• Request correction of inaccurate information.
• Withdraw consent to marketing communications (see Section 7).

We will respond to reasonable requests within a practical timeframe. MiniModelz reserves the right to decline requests that are repetitive, technically impractical, or that conflict with our legal obligations.

MiniModelz shall not be liable for any indirect, incidental, or consequential loss or damage arising from the use of our website or services, or from any unauthorised third-party access to your data despite our reasonable security measures. Our total liability in any matter related to this Privacy Policy shall not exceed the value of the most recent order placed by you.

Nothing in this Policy creates a right of legal action against MiniModelz beyond what is expressly provided under applicable Pakistani law.

MiniModelz may revise this Privacy Policy at any time. Updated versions will be posted on our website with a revised effective date. Your continued use of our website or services after any revision constitutes your acceptance of the updated Policy. We encourage you to review this page periodically.

This Privacy Policy is governed exclusively by the laws of the Islamic Republic of Pakistan. Any dispute arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts of Pakistan.

For any questions or concerns regarding this Privacy Policy, please reach out to us:

MiniModelz

Email: contact@minimodelz.com

Location: Pakistan